Effective Date: 08/04/2026
RTG Windows (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
When you contact us through our website, our Facebook or Instagram advertisements (including Instant Forms), or by phone, we may collect:
- Full name
- Phone number
- Email address
- ZIP code / service area
- Type of project you’re interested in (windows, doors, or siding)
We do not knowingly collect sensitive personal information such as Social Security numbers, financial account details, or health data.
2. How We Use Your Information
We use the information you provide to:
- Contact you to schedule a free, no-obligation estimate
- Answer questions about our window, door, and siding services
- Provide quotes and follow up on your project
- Improve our services and marketing efforts
We do not sell your personal information to third parties.
3. Advertising & Tracking Technologies
Our website and advertising use the following tools to measure performance and improve the relevance of our marketing:
- Meta Pixel — helps us understand how visitors interact with our site after seeing our Facebook or Instagram ads, and measure the results of our advertising campaigns.
- Google Ads Conversion Tracking — helps us measure form submissions and calls generated from our Google Ads campaigns.
- Google Tag Manager — used to manage the tracking tags listed above.
If you submit your information through a Facebook or Instagram Instant Form, that submission is also subject to Meta’s Privacy Policy.
These tools may use cookies or similar technologies. You can control cookies through your browser settings; note that disabling cookies may affect how our site functions.
4. How We Share Your Information
We may share your information with:
- Our internal sales and installation team, to follow up on your estimate request
- Service providers who help us operate our business (e.g., CRM, scheduling, or communication tools), under confidentiality obligations
- Advertising platforms (Meta, Google), in aggregated or anonymized form, to measure and improve our ad campaigns
We do not share your personal information with third parties for their own independent marketing purposes.
5. Data Retention
We retain your information for as long as necessary to respond to your inquiry, provide our services, and comply with legal or accounting obligations. You may request that we delete your information at any time (see Section 6).
6. Your Choices & Rights
You may:
- Ask us what personal information we have collected about you
- Request that we correct or update your information
- Request that we delete your personal information
- Opt out of future communications by replying “STOP” to texts, unsubscribing from emails, or contacting us directly (see Section 8)
Depending on your state of residence, you may have additional rights under applicable state privacy laws.
7. Children’s Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children.
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise any of the rights above, contact us at:
RTG Windows Email: rtg.windows@gmail.com Phone: (913) 230-1909 Service area: Olathe, Johnson County & the Kansas City Metro (KS & MO)
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.